An appointment can either be scheduled by the referring physician or made by the patient themselves. General X-Ray’s do not need appointments but all other examinations like e.g. MRI, CT, ultrasound need one. 

Some exams are only done according to the menstrual cycle so a booking has to be done in advance.  

All medical aids require specialist referrals for CT and MRI examinations.

At any Medical Imaging practice that is most convenient for you. 

Please refer back to your medical aid to find out how much funds are available on your benefit option. Depending on that, payment can be in full or partial . Payment agreement options are also available at Medical Imaging for patients that cannot afford to pay the outstanding amount after a procedure has been completed. 

Of course! We work closely with and accept referrals from any licensed healthcare provider (physician, osteopathic physician, chiropractor, oral surgeon, podiatrist). Most practitioners are quite receptive to their patients' requests and preferences regarding their own health care. We are proud of the high level of patient and referring provider satisfaction.

Yes, we welcome patients and their friends or family. Please exercise good judgement with regard to the number of persons accompanying you. We are unable to provide supervision of infants or young children for patients undergoing imaging examinations.

We will issue a prompt, accurate report generally on the same day as your imaging exam. You will obtain the results from the referring healthcare provider. Follow up with him/her as directed, the CD and images will be available in approximately 15 to 30 minutes after the examination. Some reporting takes longer but we will inform you accordingly. 

Certain examinations/procedures need preparation, please do not hesitate to contact Medical Imaging to get more details. Patients will be required to collect preparation instructions and medication which will then also be explained to them. 

Have your office staff or patient call our office directly, but please ensure that you have the following information read:

• Patients full name
• ID number
• Contact details
• Medical Aid details

 The patient must also bring along the referral letter when coming for the appointment. 

No authorization can be done by the referring physician; Medical Imaging will get authorization with the correct referral letter from all Medical Aids prior to the examinations. 

Most reports are generated within 1 hour but specialized exams can take up to 24 hours or more. Our office staff and radiologists are readily available by phone if you have any issues or questions. 

Reports are emailed to the offices of the referring healthcare provider. Patients can put in a special request to also receive the report electronically. We do issue the healthcare providers with a PACS access login where they can review images and reports for their patients, this access is strictly private and confidential and can’t be viewed by other individuals. 

For CT of the abdomen/pelvis, generally IV contrast is administered, with the exception of renal colic evaluation and in the setting of GFR<30.

For CT of the chest, generally contrast should be given if you suspect infection, pleural disease, or mass/neoplastic process. Contrast is always given for suspected pulmonary embolism. Contrast is generally not given in the case of high resolution chest CT.

Contrast is generally not given for head CT unless you suspect mass/neoplasm or infection. 

Contrast is always given for CTA exams.

If your patient has an allergy to contrast material or GFR <30, contrast should be avoided but if an allergy is suspected preparation is given to prevent an allergic reaction.

No CT during is recommended during pregnancy, if it is necessary a patient has to give written consent.  

For MRI, when you suspect infection or a mass/neoplastic process, in general contrast should be given.

Patients with pacemakers should consult with their cardiologists before coming for an examination.